Faculty Resources for Online Teaching

Resources for Teaching Remotely

The links below will provide you with quick access to the most requested information from our faculty.

Canvas Support Hotline (833-574-1133) available 24×7
If you need help with Canvas, they are available and offer offer assistance any time of day or night within 30 seconds. This is the best first step when you need assistance.

Help Desk/Technology Services If you need help with technology/device call 325-670-1288 or email help@hsutx.edu

Office of Online Education It’s not a Canvas question, but you’re not exactly sure who to contact? Or, if you need pedagogy help, contact the Office of Online Education 325-670-1129 or email jessyca.krueger@hsutx.edu or callie.goodgion@hsutx.edu for an appointment.

Remote Teaching: Offering a fully in-person course through a digital environment while maintaining the approach to teaching and design initially established for the course. Remote teaching is about making the smallest amount of change to both course materials and the student experience to make it quickly viable in a digital environment.

  • Example: moving an in-person class to zoom using the same or a similar schedule and format, such as lecture.

Online Teaching: Courses developed intentionally for digital learning environments. Online courses are offered primarily through asynchronous approaches, with occasional–often optional–synchronous (live) sessions available. Online teaching happens in courses that have been designed through online learning theories, pedagogies, and practices unique to online environments.

  • Example: a course designed, developed, and delivered exclusively through Canvas, with all course materials developed in advance.

Synchronous or Asynchronous? There are two options for instructors to facilitate class sessions remotely:

  • Synchronous: Instructors and students gather at the same time and interact in “real time” with a very short or “near-real time” exchange between instructors and students.
  • Asynchronous: Instructors prepare course materials for students in advance of students’ access. Students may access the course materials at a time of their choosing and will interact with each over a longer period of time.

You may choose to engage students synchronously or asynchronously depending on your level of comfort, your students’ comfort, and what is best for your course.

You have many tools at your disposal to deliver your class synchronously or asynchronously. While synchronous tools can help you easily replicate what you do in the regular classroom, there might be content or activities that are better left in an asynchronous format, such as readings or discussions. Consider balancing your synchronous and asynchronous strategies as you move forward.

Also keep in mind that many students may not have computers or internet access. Rather, they may be compelled to access your course using their phones. In this case, video content may be inconsistent and choppy and may also carry with it data charges for the student.

Zoom Guides

Getting Started on Zoom

Meeting Host from Canvas

Meeting Host Interface

Zoom Support

Review the Zoom Help Center for assistance with frequently asked questions. Zoom also hosts live training webinars daily covering the basic features of the platform. For free webinar registration, visit the Live Training Webinar website.

  • “Support Hours” are 24/7, including Public Holidays, where agents or technical engineers are available for email or live support.
  • Chat w/support (Best for Quick Questions) Users are able to chat with our live agents when logged into our web portal or on our Help Center site by clicking on the Help icon that is usually located on the bottom right corner of each web page. If a question requires deeper engagement or follow up, a ticket may be opened on the user’s behalf.
  • Dial-in assistance – US: +1.888.799.8854 (or) +1.650.397.6096 ext. 2
  • Email: support@zoom.us
  • Submit a support request to Zoom.

Respondus – Lockdown, Monitor, Testbank



Online Teacher Registration Certification The HSU Online Certification Course is designed to equip you in developing an online philosophy to successfully teach an online course. In this training, you will experience online learning from a student’s perspective, examine online teaching behaviors, see best practices, course design, social presence, faith integration as well as basic and advanced online teaching and course design principles. This course will give you the tools and confidence to teach excellent online. Completion of this course is required for full-time and adjunct faculty at Hardin-Simmons University.

Frequently Asked Questions about Online Teacher Certification

Required by HSU policy to develop and/or teach an online course at Hardin-Simmons.

No, this course certifies you to teach online. This is not Canvas certification.

No, this course is about teaching online. Technology is the avenue. Although, you will learn some new skills along the way too!

The course is two weeks long.

No, there will not be a live synchronous session that you will need to attend. However, there will be assignments due at certain times/dates throughout the course.

There are approximately 4-6 hours per week of time required to complete the weekly objectives.