Meet HOSS: Your Hardin-Simmons Digital Assistant

Helping you navigate campus life, academics, and resources — anytime you need it.

Hardin-Simmons University is committed to giving students the support they need to thrive in class, on campus, and in everyday life. HOSS, our new AI-powered digital assistant, is designed to make it easier for you to get quick answers, find the right campus resources, and stay connected to the Cowboy community.

What HOSS Does

HOSS is available 24/7 to help students find information about:

  • Academic advising and registration
  • Financial aid, billing, and student accounts
  • Campus life, events, and student services
  • Housing, dining, and wellness resources
  • University policies, deadlines, and support offices

Just type a question, and HOSS will guide you to the information you need. If your question needs a deeper conversation, HOSS will point you to the right Hardin-Simmons office or staff member.

Frequently Asked Questions:

I’m an undergraduate student, but texting HOSS doesn’t work.

Contact Associate Provost Kristi Terbush at kristi.terbush@hsutx.edu.

When you text HOSS:

  1. HOSS will answer your questions and perhaps share a relevant campus resource with you based on your questions and responses.
  2. If you indicate that you need extra support, our Associate Provost, Kristi Terbush, will reach out to you.

Call 911 if you are in danger or have an emergency. HOSS is an AI support system that cannot help you in an emergency situation.

Reply STOP at any time to opt out of receiving messages.

If you still have the texts in your messaging app, you can simply reply HELLO to opt in again. If you no longer have the texts, email us at kristi.terbush@hsutx.edu from your HSU email account, and we can add you back to the program.

Your privacy is important. Any information you share with HOSS is used solely to provide you with accurate assistance and support.

Please note: HOSS is an AI-powered texting service that strives for accuracy, but mistakes can happen. Because of this, your texts aren’t anonymous, and all replies are monitored by HSU staff.