Post Office

It is our goal to provide efficient and accurate mail service to the university and surrounding community and to provide you with information about various mailing services. Mailbox fees, where applicable, are charged to the student’s account.

What services are offered at the campus Post Office?

The campus post office provides many services of the US Postal Service including purchase of stamps and money orders, Priority Mail and Priority Mail Express services, Certified and Insured Mail services and mailing of packages. We also offer UPS package and UPS overnight mailing services. Currently this office cannot accept payment for FedEx services, however we do serve as a collection point (mailing point) for all packages bearing prepaid labels regardless the carrier.

We can accept either cash or check for all window services but because this office is a federal post office, Cowboy Cash cannot be accepted as payment.

The campus Post Office cannot accept payment for UPS or FedEx services but can be used as a drop off point (mailing point) for pre-paid packages of those carriers.


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Contact Information
Kathy A. Williams
Post Office Manager

Fall and Spring Semesters:
Mon-Fri: 8 a.m. – 5 p.m.
Sat: Closed (mail delivered)

Summer Months:
Mon-Fri: 8 a.m. – 12 p.m., 1 p.m. – 5 p.m.

Mon-Fri: Closed (mail delivered)

  • Certified mail with or without return receipt
  • Domestic insured mail
  • Overnight Express mail or 2 to 3 day priority mail
  • Delivery Confirmation and Signature Confirmation
  • Money Orders
  • Change of Address forms
  • Packaging supplies and help
  • UPS Overnight
  • UPS Business and Residence Service
  • Pick up/Drop off point for all carriers’ prepaid packages

The Post Office is here to serve YOU. If there is anything you have a question about, a concern about, or a complaint about, I urge you to talk to me about it. Your constructive criticism is always welcome.

Post office boxes are located in the Moody Center and are available to all registered and pre-registered students. All students living in a residence hall are required to have a campus mailbox.

Where should mail be sent?

Letter mail is addressed in this format:
S t u d e n t ‘ s N a m e
HSU Box _ _ _ _ _
Abilene, Tx 79698

Packages are addressed in this format:
S t u d e n t ‘ s N a m e
2200 Hickory St, # _ _ _ _ _
Abilene, Tx 79698

Mailboxes are usually assigned right before the Fall semester in August. The post office manager will then notify each student through HSU email with his/her box assignment and combination for access.

Look for a message from Kathy Williams with the subject HSU MAILBOX ASSIGNMENT. Check your Junk email folder. If you haven’t received an assignment, contact Mrs. Williams (

What is campus mail?

Campus mail is mail sent from any enrolled HSU student, alumni, faculty, or staff member addressed to an HSU student, faculty/staff member, organization, or department that holds a campus mailbox.


  • Mail must be at least 3 ½ x 5 inches in size and should be placed in the “Campus Mail” slot at the post office.
  • Non-perishable items only
  • No postage is necessary
  • Absolutely no business advertisement allowed.
  • Do not send cash through the mail! Mailroom employees will not be held responsible for cash sent through federal or campus mail.

When is mail put up?

Mail is posted daily, generally before 11 a.m.

On Saturday, though window services are not available, letter mail is posted usually after 3pm, pending USPS delivery.

What are the HSU Post Office Regulations?

FYI: Information from the Student Handbook, pg 34
You are welcome to have a campus mailbox as long as you are enrolled at HSU. However, if you need to close your box for any reason, you must submit a change of address to the HSU Post Office to get your mail forwarded as well as notify the Business Office to drop the fee.

The HSU Post Office receives all mail and packages from all couriers. Nothing is delivered to the residence halls. For this reason, all mail should be addressed to include your HSU box number. Should you receive a package, a notice will be placed in your box.

Mail from a student’s box cannot be released to someone else unless the occupant has signed a statement requesting such release.

Students cannot share mailboxes, with the exception of married couples and members of the same family.

We are able to take only cash or check for postal services. Driver’s license number is needed on all checks.

If you need to change your mailbox placement for any reason, please see the post office manager.

IMPORTANT: Do not send cash through USPS or campus mail. Our employees will not be held responsible for lost cash in the mail.

Postage-free flyer privileges are granted to University departments or organizations to promote University sponsored events. Additionally, area Christian churches are allowed one flyer per long semester only to give information on worship times or promote a free event that supports the well-being of our students.

  1. Flyers must get approval from post office management.
  2. Only University sponsored events can be promoted, churches excluded.
  3. Student organizations should call for an appointment time in which to post their own flyers.

Mail arrives around 9:30 in the morning, usually posted by 11:00. We receive most of our deliveries in the morning. UPS ground deliveries usually come in the afternoon. When you receive a package, you’ll also receive a purple notice in your box. If you receive carrier notification that your package has arrived, please allow 30 minutes processing time before you check your mailbox for the purple notice card.

We receive deliveries from all carriers (USPS, UPS, FEDEX, LONE STAR, etc) and they only deliver to the campus post office. When sending mail or packages, it is important to include the student’s mailbox number on the item in order to avoid delay in notifying the student of its arrival. Address mail pieces like this:

Format for letters:
S t u d e n t ‘ s N a m e
HSU Box _ _ _ _ _
Abilene, Tx 79698

Format for packages:
S t u d e n t ‘ s N a m e
2200 Hickory St, # _ _ _ _ _
Abilene, Tx 79698*

*May also use 79601, depending on carrier

If you are expecting a package that you feel should’ve already been here:

  • Find out from sender which courier it was sent through.
  • Find out if it has a tracking number and what the number is.
  • Call 670-1321 and I’ll be happy to track it for you or find other avenues of locating it.