Page 73 of 107 Updated 1.25.17 believes the complaint is warranted, and (c) what possible outcome or resolution, from the student’s perspective, will resolve the issue at hand. o If the grievance is a grade appeal, then all graded projects in the class—tests, essays, projects, etc.—that are in the student’s possession must be submitted along with the cover letter along with the student’s personal record of attendance in the class. Upon the dean’s notification that a student has filed a formal grievance, the department head forwards a written summation of the matter to the dean, along with a recommendation for a resolution to the problem. (If no department head exists, or if the department head is a disputant, then a letter from the department head is not necessary.) Step 4. In writing, the dean apprises the professor of the course under dispute regarding the student’s grievance and provides a summary of the points of concern. Step 5. The professor submits a written response to the student’s grievance in a straightforward narrative (one to three pages in length) detailing his or her own account of (a) the circumstances surrounding the contested grade or course-related concern, (b) reasons why the professor believes the complaint either warranted or unwarranted, and (c) what possible outcome or resolution, from the professor’s perspective, will resolve the issue at hand. o If the grievance is a grade appeal, then the professor appends the student’s projects in the professor’s possession, grades on all work done in the course, the student’s attendance record in the class, and a copy of the class syllabus with the contested policy clearly marked. Step 6. The dean will meet with each party separately, or jointly, to seek a viable solution. Step 7. If no solution can be reached with Step 6, then (a) a formal Grade Appeal goes to arbitration before the Academic Grievance Committee. The dean submits all materials involved up to this point, along with a written recommendation for a solution to the problem to the committee. o Membership of the Academic Grievance Committee : The committee includes three professors from different academic areas with one specified to the chair and two senior students with grade point averages of at least 3.0. The chair of the committee will schedule meetings and preside during deliberations. o Neither the professor nor the student will have counsel at the meetings. o Duties of the Academic Grievance Committee : The committee will review materials submitted by both student and professor before coming together in session and convene at a time convenient for all involved for the purpose of hearing both parties present their cases. Committee members will then hold an executive session to reach a decision. The chair of the committee will inform the student, the faculty member, and the Provost of their decision in writing. If a grade is to be changed, the Provost will see that the proper forms are submitted to the Office of the Registrar. The ruling of this committee is final with respect to grade appeals.